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Most items can be exchanged for any item of equal or lesser value as long as the returned product has not been used, has not been customized with a color overlay, conchos or crystals, or is a custom size.
We will make every attempt to make a product work for you and your horse. However, if you need to return an item, you may do so within two weeks of receipt -- Your money will be refunded less shipping charges and a 10% restocking fee (non-saddle products only), unless again, as mentioned above, the item has been customized.
Send returns to: MREA/10675 Elizabeth Way/Colorado Springs, CO 80908
Moss Rock Endurance is owned by Lisa and Paul Douglass. We live near Colorado Springs, and have been involved with horse for as many years as our lives have allowed! Lisa is passionate about endurance riding but we both have additional interests in trail, Competitive Trail, Dressage, Jumping, and Western riding.
Moss Rock Endurance is dedicated to providing quality products and services. I welcome any feedback at firstname.lastname@example.org
Phone: (719) 439-2472/(719) 495-7083 Fax: (915) 773-0595 E-mail: email@example.com